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Welcome to Thriving Practice - the show for healthcare practice owners who want to grow their practice while taking back their time. Hosted by executive coach and business consultant Tracy Cherpeski, this podcast features exclusive interviews with diverse healthcare business experts and successful practice leaders spanning the globe. Join us for authentic conversations about what it takes to build a successful practice without sacrifice. Our goal is to equip you with the right mindset, strategies and tools to take back your time, grow your practice and elevate your leadership. Subscribe now and then go to ThrivingPracticeCommunity.com to learn more about our modern Community of Practice for ambitious practice leaders who want to do things differently.
Episodes
Wednesday Nov 27, 2024
Wednesday Nov 27, 2024
Join us for an enlightening conversation with Dr. Craig Joseph, pediatrician and Chief Medical Officer at Nordic Global, as we explore the critical role of intentional design in healthcare technology. In this episode, we dive deep into how thoughtful implementation of Electronic Health Records (EHRs) and other digital tools can transform medical practices, improving both provider efficiency and patient care. Dr. Joseph shares insights from his extensive experience in healthcare IT and his book "Designing for Health," offering practical advice on making technology work for healthcare providers rather than against them. From tackling the challenges of "note bloat" to creating more intuitive user interfaces, we discuss innovative strategies to enhance workflows, reduce physician burnout, and ultimately create a more thriving practice.
In this episode, we discuss:
- The importance of intentional design in healthcare technology
- How to make Electronic Health Records (EHRs) more efficient and user-friendly
- The evolution of medical note-taking and the problem of "note bloat"
- Strategies for implementing technology changes in medical practices
- The balance between automation and human interaction in healthcare
- How to approach change management in healthcare settings
- The concept of "actionable alerts" in clinical decision support
- The impact of patient portal access on medical documentation
- Tips for streamlining workflows and improving practice efficiency
- The importance of focusing on outcomes rather than processes when implementing new technologies
Key Takeaways:
- Intentionality is crucial when designing or implementing healthcare technology
- Good design can significantly reduce physician burnout and improve patient care
- Consider the end goal before reconfiguring existing processes into new technology
- Involve all stakeholders, including non-physician staff, in technology implementation decisions
- Balance automation with maintaining valuable human interactions in healthcare
Thank you for listening to Thriving Practice! If you enjoyed this episode, please rate, review, and subscribe to our podcast.
Bio: Craig Joseph, MD serves as the Chief Medical Officer of Nordic Consulting Partners. He is a board-certified pediatrician and clinical informatician. Craig practiced primary care pediatrics for nine years before moving to Madison, WI to work for Epic. After seven years there, he served as Chief Medical Information Officer for several hospital systems using both Epic and Cerner electronic health records. At Nordic, Dr. Joseph works with hospitals and healthcare systems to help them improve clinician happiness and efficiency. He’s recently co-authored a book about applying the principles of human-centered design to healthcare.
Find Dr. Craig Joseph:
Nordic Global Thought Leadership
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